- Terms and Conditions for Modus Operandi Jewelry UK - Last updated: December 30, 2024
Please read these terms and conditions carefully before using Our Service. The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
If you have any questions about these Terms and Conditions, You can contact us:
Please note our Return and Refund Policy:-
Thank you for purchasing our products and/or subscribing to our services at ModusOperandiJewelry.com operated by Modus Operandi Jewelry UK.
We offer a full money back guarantee on all purchases made on our website, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation , while following the correct procedure.
If you are unhappy with the product that you have purchased from us, please let us know. Our Returns & Refund Policy gives you 14 days to return or exchange an article purchased online with a valid receipt. You are eligible for a full refund within 14 calendar days of your purchase.
After the 14 calendar day period, we cannot offer you a refund or an exchange. We encourage our customers to try the product (or service) in the first 7 days after their purchase to ensure it meets your needs.
To be eligible for a refund or exchange, all physical products must be packed in the original, unmarked packaging including any accessories, labels, free gifts, bonus items and cloths, instruction manuals and documentation that shipped with the product. if the article is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment excluding any shipping charges (other than the original shipping costs invoiced).
If you have any further questions or would like to request a refund, please do not hesitate to contact us.
- Refunds (If Applicable) -
Once your returned article is received and inspected, we will send you an email to notify you that we have received your returned article. We will also inform you if your refund has been approved or refused.
If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment within 14 calendar days. If you have paid for the standard delivery of the goods, the cost of standard delivery will also be refunded.
In some cases, only partial refunds are granted (if applicable) :-
- Late or missing Refunds (If Applicable) -
If you haven't received a refund yet, first check your bank account again. Then contact your credit / debit card company, it may take some time before your refund is fully processed and officially posted.
Next contact your bank, there is often some processing time before a refund is posted. If you've done all of this, and you still have not received your refund yet, please contact us and please refer to contact customer service.
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